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A couple of years ago, the State Legislature passed the Distressed and Failing Utilities Improvement Act. The Public Service Commission is charged with carrying out the actions codified in that legislation. The idea is to ensure that the people of West Virginia have clean, reliable water and sanitary sewer service.

Many of the state’s smaller water and wastewater utility companies struggle with aging infrastructure that can no longer adequately meet customers’ needs. Pipes crack, equipment wears out or breaks down and the repairs are expensive. Most of these utilities serve a small customer base that can’t fund major repairs or improvements.

Charlotte Lane is the chair of the West Virginia Public Service Commission.

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